Frequently Asked Questions
Can a locksmith open my house door?
Yes, Our technicians use specialized tools to open the locks, they are trained and qualified to open any type of locks with no damage.
Do locksmiths take debit and credit cards?
Yes, Our locksmith are equipped with a card machine. Accepting debit/credit cards, Apple Pay, Amex, Samsung Pay and Contactless has become a necessity because people do not carry cash with them.
How expensive is a locksmith?
The average cost for a locksmith would be around £69 for the labour plus the parts required. Most decent locksmiths won’t have a CALL-OUT charge and will simply charge you for the work and parts.
How much is an emergency locksmith?
The average cost for a emergency locksmith would be around £150. Most of people who required the service of an expert locksmith detailed are paying between £130-£180 .
What do you do when you lock yourself out of your house?
- Call someone with a spare key
- Try to see if you have left a window or door open
- Use a plastic card and try to open the door
- Call a professional locksmith
- Install a smart lock
Are locksmiths available on public holidays?
All of our locksmith services are available 24 hours/ 7 days a week. Our technician are also available 365 days a year , including New Year’s Day, Easter Sunday and Christmas Day.
Do you provide same day locksmith services?
Gold Star Locksmith Service offer 24-hour emergency locksmith services. We can still visit you the same day to provide the locksmith service you’re looking for even if you do not require emergency assistance.
How long does it take for a locksmith to arrive after call-out?
Following a call-out, our local technician will arrive on the scene in 25-30 minutes.
Are your locksmiths local?
Yes ! All our locksmiths actually live within the locality they serve or close enough for a short commute.
Do you offer a guarantee?
Yes! Customer satisfaction is the number one priority at Gold Star Locksmith Service . Our work is guaranteed with a 6 month warranty on all work and parts.
Should I change my locks when I buy a new house?
YES ! you have no idea who has a key.
How long does it take to install new locks?
It depends on the type of lock and if there are any adjustments that need to be done. Most locks can be installed within 30-35 minutes.
Should I change the locks if I lose my keys?
Yes, we recommend to change or re-key your locks.